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Terms & Conditions

Welcome to the Adriana Homewares Website Terms and Conditions. These Terms and Conditions apply to the use of the Website and our products. By accessing the Website or purchasing our products you agree to be bound by the conditions set out below. If you do not agree to be bound by these conditions please do not access the Website or purchase our products. 
 
Products

Due to variations in screen/monitor colours we are unable to guarantee the products will be an identical colour to that seen on the screen. Please read the product descriptions to ensure you understand the colour, material and size of the product(s) you would like to purchase. Please contact us for a free sample if you would like to check for a colour match.

Due to the product being made from natural materials slight variations in colour may occur between products. We try where possible to use the same batch of fabric to complete the order, if we are unable to do so we will contact you before production takes place to advise on the options.

Our products have been handmade from natural materials so there maybe minor differences in the measurements from those stated in the product description.

Delivery

There is free UK delivery on all orders. For overseas shipping please contact us at sales@adrianahomewares.com for a quote or you can organise your own shipping for collection from our Leeds Studio. All our products are handmade to order and we aim to deliver all orders within 3-5 working days. For larger orders or busy periods our lead times may be longer and you will be notified when ordering.

Returns

Please notify us within 48hrs, of delivery, to report the reason for the return, we will provide return details and the goods must arrive back to our studio within 14 days from delivery.
Returns are free of charge if items are incorrectly sent or damaged in transit, all other returns will be at the cost to the customer. All goods must be returned in a saleable condition within 14 days from delivery.

Intellectual Property

You recognise and agree that all copyright, database rights, trademarks and all other intellectual property rights in all material and/or content of this Website is owned by Adriana Homewares and shall remain at all times vested in us as expressly authorised by us.
 
Linked Sites

 
We make no representations about any other Websites which you may access through our Website or which may link to our Website. When you access any other Website you understand that it is independent from us and that we have no control over the content or availability of that Website. In addition, a link to any other site does not mean that we endorse or accept any responsibility for the content, or the use of, such a Website and shall not be liable for any loss, damage or offence caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other Website or resource.
 
Your Data

As a business Adriana Homewares holds the personal data of customers who have provided it directly themselves by signing up to our newsletter/mailing list and/or requesting a quote and/or placing an order for our products.

Our commitment to your data and its protection is of utmost importance to us as a business and we take it very seriously.

Newsletter/Mailing List

For customers who have signed up to our newsletter we will only hold your e-mail address on a secure server, using it to update you on the wonderful world of Adriana Homewares, new products and offers. We will never sell or share this information with a third party. If you wish to unsubscribe please follow the link or e-mail admin@adrianahomewares.com with unsubscribe.

Customers who have made a purchase

Customers who make a purchase or request a quote will have their data stored securely on SAGE Business Cloud (within our accounting package), SAGE is unable to access your data for their own use and we will never provide your data to a 3rd Party. We will only hold information we require to for fill your quote or order. We do not store bank details or any other payment details

Customers who make a purchase or request a quote will automatically be added to our newsletter mailing list (if you want to unsubscribe please e-mail admin@adrianahomewares.com with unsubscribe).

If you request a quote and do not follow that with an order, the data we hold for you will be held for a period of 24mths starting from the date of the last activity, during this time you may receive information about what is going on at Adriana Homewares, new products and product offers.

If you place an order with us or hold an account with us your data will be stored on a secure server and we will retain financial data for a period of 7 years from the date of the last transaction. Accounts will be closed after a period of 24mths of inactivity and the data deleted from our servers.

Access to your data

If you wish to request information on the data we hold for you please e-mail admin@adrianahomewares.com    

Cookie Policy 

This website, uses cookies to enhance your online experience and offer personalised services by storing information about your browsing patterns and history. This information allows us to draw statistics about our customers without revealing any personal or sensitive information which could be used to identify you.

By law we have an obligation to make you aware of our cookie policy and we are committed to protecting your privacy by making our terms as transparent as possible.

The majority of browsers are automatically set to accept cookies. You may choose to disable them, however, this will result in losing certain features and services.
We can only collect information if you submit an enquiry or sign up to the mailing list, therefore you can visit and browse the website at your leisure without disclosing any personal information.
 
The information that we do collect, use and store however, may consist of details such as, but not limited to, your name, address and contact details which you have submitted when  subscribing to the mailing list.
This information may be used in the following ways:

  • as a reference tool or general resource when dealing with enquiries and orders
  • to provide a personalised shopping service by suggesting specific products
  • to gather statistics for market research

By signing up to our mailing list or submitting an enquiry, you are agreeing to the above cookie policy and give your permission to be sent updates of the latest news and information on our products and services. If at any point you wish to be removed from the mailing list, please use the unsubscribe link at the bottom of the e-mail.

We take every precaution to ensure this information is strictly confidential and do not disclose this information to any third parties.

Liability

Please be aware that you visit this website at your own risk. Adriana Homewares is not liable for any damage or loss to your computer or data caused by the internet or this website and cannot be held responsible should your computer contract any viruses or malware leading to the loss or damage of your computer or any stored data.

Definitions

In these Terms and Conditions, the words and expressions above have the following meanings:
‘Conditions’ means these Terms and Conditions.
‘Product(s)’ means any Adriana Homewares products.
‘we’, ‘us’, ‘our’ means Adriana Homewares.
‘you’, ‘your’ means the customer.